return policy

exchanges are offered for the same item in a different size or a different item of equal or lesser value, granted the returned item(s) is unworn, unwashed, undamaged, in perfect condition, and the hang tags have not been removed.

returns are offered within seven days of delivery on unworn, unwashed, and undamaged items in original condition. we reserve the right to decline a return request if the merchandise does not meet our standards upon receipt

please return items in their original packaging, including any paper/plastic wrap

customers are responsible for the shipment costs of returns - we recommend sending the merchandise back using the most cost effective shipping that is available to you that includes tracking

items being returned must be mailed out within four days of return initiation

returns for merchandise showing any sign of use (worn, damaged, stained or missing its hang tag) will not be processed

please contact info@thesouvenirshoppe.com to initiate a return request or for more information